New to OnlineMedEd?

  1. Do I have to register?
  2. How much does it cost to use OnlineMedEd?
  3. What materials are offered by OnlineMedEd?
  4. Why should I purchase a subscription?
  5. I've found an error - where do I report it?
  6. What IS OnlineMedEd?
  7. What browser/hardware do I need?
  8. How do I cancel my subscription?
  9. Can I access the qbank?
  10. Can you explain what I'm looking at on the Dashboard?
  11. Is it possible to use OnlineMedEd offline?
  12. I can't access OnlineMedEd through my firewall.
  13. Does your learning approach really produce improved test scores?
  14. Can I alter the playback speed of the videos?
  15. How do I give feedback?
  16. I love your videos but can't afford to donate/subscribe - how can I show my thanks?
  17. What do you do with my information?
  18. How do I reset my password and/or change my email?
  19. Is there an index of videos with duration times? I need to plan out my studying.
  20. Is there customer support?
  21. Is there a running list of updates/changes made to content/the site?
  22. What's your refund policy?

Do I have to register?
You do not have to register to use the site. However, doing so will unlock the full video library.

How much does it cost to use OnlineMedEd?
Our videos and discussion are free. Always. The additional premium content can be purchased via subscriptions by clicking on subscriptions on your Account Dashboard. Group discounts are always available – contact us for more information.

What materials are offered by OnlineMedEd?
We currently have videos, discussion, notes, a question bank (1200+ qs), audio files, clinical cases, and flashcards (10000+) covering over 250 topics across 19 specialties. We add and update material regularly; you get access to the site as-is for your duration. If you'd like to see the notes/questions before buying Cardiology - Coronary Artery Disease is always free. Beyond the website, we have physical books – the QuickTables and the Intern Guide – that are available in the store. There are no ebook versions at this time.

Why should I purchase a subscription?
First and foremost, you get significantly more content. The free videos will take you far but we believe the premium notes, question bank, audio podcasts, flashcards, clinical cases, and progress dashboard will help master the material faster than any other resource available. Together, it's a comprehensive one-stop-shop that doesn't require additional resources to succeed on the tests and as a physician. Beyond that, it will offer you several options based on your learning style, help develop additional material, and allow us get the word out to everyone. In other words, it's more comprehensive and cheaper than the rest and you help move our mission forward.

I've found an error - where do I report it?
We apologize in advance! Please report errors here. We will review - if confirmed we will fix/mark as errata as quickly as we can. Thank you!

What IS OnlineMedEd?
We are currently a 3rd/4th year curriculum replacement platform for medical students. Our focus is helping you through both years rotation by rotation, topic by topic. This is why we break everything into easily digestible pieces -> we want you to master the information as you go. However, all material is built to the tests. As such, it is also an excellent test-prep platform for wards and the Step 2.

What browser/hardware do I need?
The site is built on a framework that takes advantage of all modern browsers - it is responsive and will change based on the device you are on (mobile, tablet, computer). The minimum requirement is Google Chrome, Firefox, or Internet Explorer 10. If you do not meet browser requirements the site will probably still work, but you won't get the bells and whistles.

How do I cancel my subscription?
Subscriptions may be canceled via the subscription section of the account page at any time. Your service will continue until the end of the billing period. For your convenience, all subscriptions are auto-renewed at the same rate month-to-month so there is no interruption in service.

How can I access the qbank?
Questions can be accessed by topic (on the topic page) immediately after completing a video, by specialty from the specialty pages, or as desired via the qbank module generator. The flexibility allows you to use them in the manner best suited for your studies.

Can you explain what I'm looking at on the Dashboard?
The dashboard overview shows site usage and the flashcards due based on the time-based-learning function of the site. Resources provides free downloadable study schedules, test advice, and wards helpers. Analytics has your progress and performance across the website content, as well as a history of completed modules. Finally, Flashback allows access to the core site flashcards on demand.

Is it possible to use OnlineMedEd offline?
If you are a subscriber podcasts and notes may be downloaded and used offline. Flashback, the OnlineMedEd flashcard app, also works offline. Other content is only available online at this time.

I can't access OnlineMedEd through my firewall.
The network at your locale may have a firewall in place for security reasons. If you find problems, ask your tech support team to determine whether or not their settings are restricting access. We do utilize social logins (Facebook/Google) to facilitate the signup/in process.

Does your learning approach really produce improved test scores?
We are engaging in case studies with medical schools to demonstrate this claim. In the meantime, we used our personal experience, surveyed peers, analyzed available primary research, and worked with renowned medical educators to create our approach. Feedback to date has been incredibly positive and we're confident the result is a comprehensive and effective platform.

Can I alter the playback speed of the videos?
All videos being played in an HTML5 enabled browser (modern browsers) can be sped up or slowed down. Click the gear icon to reveal the speed option. Clicking on it lets you alter the pace.

How do I give feedback?
Topic-specific feedback can be given in discussion under the video on every topic page. You can also submit feedback through this form.

I love your videos but can't afford to subscribe - how can I show my thanks?
You can always buy something from the store – i.e. a book or shirt – to support the cause and get some value.  Otherwise, tell your friends and classmates, follow our Twitter/Facebook, and let faculty know you like what we do. We're a tight-knit community - meet us and share your expertise/thoughts! We get as much out of this as you do.

What do you do with my information? Your information is safe and secure. We do not sell it to any 3rd parties. We are simply curious who is using our product and where they come from. We are trying to disrupt a well-established machine - as such, it is essential we know our strengths and weaknesses.

How do I reset my password and/or change my email?
If your account login is via Facebook or Google the password is the one linked to that service and must be changed through it. If you signed up via email you may change your password on the account page. Your email may be updated on the account page as well.

Is there an index of videos with duration times? I need to plan out my studying.
Yes - it is available here.

Is there customer support?
Yes - please ask those questions here. We will do everything we can to respond within 24 hours.

Is there a running list of updates/changes made to the content/site?
Yes, see it at onlinemeded.org/updates. We also mention updates on FB (when you like, make sure to select "get notifications"!) and periodically send emails detailing major additions. 

What's your refund policy?
All sales are final and non-refundable, as outlined in the terms of service. While we have no obligation to refund, you may email help@onlinemeded.org to see what can be done.